GDPR-aware AI

GDPR and AI chatbots: introducing AI with clear business rules

Data handling is a central concern in AI. Businesses need simple usage rules, approved tools and clarity on when human review is required.

Workflow plan

What must be clear before building the right workflow.

AI usage policy for employees and approved tools.

Checklist for customer data and sensitive information.

Human review where risk is high.

Productivity evidence

Productivity gains are easier to achieve when employees know where AI is allowed, which data cannot be uploaded and when approval is required.

National Bank of Greece reports that strategic AI adoption among Greek SMEs remains low, at about 6%, compared with roughly 8% across Europe.

25.4%

SEV Business Pulse reports that about 1 in 4 businesses have some exposure to AI, mainly at an early or pilot stage.

78%

The European Commission reports that Greek citizens believe digitalisation of public and private services makes daily life easier.

14%

In a study of more than 5,000 customer support agents, access to a generative AI assistant increased productivity by nearly 14% on average.

This pack organises practical operating rules and risk points, so your team knows what is permitted and when specialist advice is needed.

Many businesses want AI but fear data mistakes. A small compliance starter pack can unblock a sensible pilot.