6%
of Greek SMEs use artificial intelligence strategically
National Bank of Greece reports that strategic AI adoption among Greek SMEs remains low, at about 6%, compared with roughly 8% across Europe.
SourceAI chatbot for business
AI chatbot for customers who ask the same questions repeatedly
We set up a chatbot that answers from your information, respects its limits and hands over to a person whenever necessary.
Workflow plan
What must be clear before building the right workflow.
FAQ bot for services, products, opening hours, policies and basic questions.
Response templates for email, WhatsApp or social inbox.
Escalation rules for uncertainty or cases requiring a person.
Productivity evidence
Evidence that AI can reduce time lost to repeated work.
A chatbot is worthwhile when it reduces real recurring questions, not merely when it appears as a widget on a website.
25.4%
of businesses have taken at least one step with AI
SEV Business Pulse reports that about 1 in 4 businesses have some exposure to AI, mainly at an early or pilot stage.
Source78%
of citizens in Greece view digital services positively
The European Commission reports that Greek citizens believe digitalisation of public and private services makes daily life easier.
Source14%
more support issues resolved per hour
In a study of more than 5,000 customer support agents, access to a generative AI assistant increased productivity by nearly 14% on average.
SourceMore than a widget
A useful chatbot needs a clean knowledge base, tone of voice, guardrails and a way to update information when services or policies change.
Suitable for
Online stores, hospitality, appointment services, education providers, B2B services and teams answering the same questions repeatedly.
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